Medical College of Wisconsin

Position Description:

Purpose

Assist program coordinators and management by providing participant enrollment support for the All of Us Research Program.

Primary Functions

• Recruit diverse program participants through phone calls, emails, and outreach activities, both on-campus and in the community.
• Obtain informed consent and enroll participants in the All of Us Research Program.
• Obtain participant data (physical measurements, blood pressure) and biospecimens (blood, urine) in accordance with program protocols and in collaboration with other team members.
• Perform data entry, ensuring accuracy and completion.
• Perform phlebotomy, separate serum from cells, process and store samples following a standard protocol using safe technique.
• Follow research protocols and standard operating procedures for arranging appointments, working collaboratively with other departments and institutions, and maintaining contact with program participants.
• Identify problems or obstacles in procedures related to implementation of the research protocols and communicate these to the coordinators.
• Assure personal compliance with all relevant IRB and other regulatory agency requirements, standard operating procedures, and program-related training requirements.
• Assist as needed in the preparation of IRB documents and reports.
• Provide feedback to management and analysis staff regarding the development, implementation, and maintenance of comprehensive databases and files related to the program.
• Provide general clerical support to coordinators and managers.
• Select approved brochures, flyers, and educational materials for outreach and participant interactions.
• Assist with special projects, such as mass mailings.
• Daily travel to sites within Southeast Wisconsin that requires driving a program or personal vehicle is required. Mileage for personal vehicle use is reimbursed.

Knowledge - Skills - Abilities

• Knowledge of biology, chemistry, customer service standards, documentation, and records management.
• Phlebotomy skills, data collection, complex problem solving, critical thinking, process improvement, resource management, organization, and attention to detail.
• Understanding of the social and biological determinants of health.
• Familiar with the cultural norms of diverse Milwaukee communities.
• Excellent oral and written communication skills; Spanish bilingual/bicultural; computer proficiency.

Preferred Schedule:

Full-time days, some evenings and weekends

Position Requirements:

Specifications

Appropriate education and/or experience may be substituted on equivalent basis

Minimum Required Education: High School Diploma

Minimum Required Experience: 3 years

Preferred Education: Associates or Bachelors' degree in related field (e.g., Nursing, Healthcare, Psychology, Sociology, Anthropology, Biology)

Preferred Experience: Phlebotomy; Spanish bilingual/bicultural

Certification: None required

Abilities: Phlebotomy; safe specimen processing; customer service; basic research procedures

Field: Human Subjects Research

Certification: CITI training within 90 days of hire

MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination

The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

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