Senior UX Researcher

Employer
Motorola Solutions
Location
Illinois Medical District, Illinois
Posted
Jun 19, 2021
Closes
Jun 23, 2021
Ref
2190069930
Position Type
UX / Design Researcher
Hours
Full Time
Organization Type
Business
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Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it's helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

Department Overview

The research team at Motorola Solutions is tasked with helping our stakeholders across the organization envision the future of technology, while bringing to market real-world solutions today. We do this through understanding the unique needs and challenges of our customers in mission critical situations through immersive and ethnographic research.

Our technologies help firefighters ensure every last team member makes it out of a building, police officers can make informed decisions, and businesses can keep their people and property protected.

Our technologies help firefighters ensure every last team member makes it out of a building, police officers can make informed decisions, and businesses can keep their people and property protected.

You will have the opportunity to contribute to the design and development of these cutting-edge solutions as part of our team. We seek problem-solvers who are eager to rise to the challenges of a continuously evolving technological industry, and those who want to make an impact on the safety of people and businesses globally.

We value:

Insatiable Curiosity - always on the pursuit of new ideas and asking "what if…"

Humility - no ego. There is no ivory tower of research and design. The only thing we own is a responsibility to inspire with our work.

Diversity of thought - we create safe spaces for diversity of thought, background, and culture and we fill them with people we inspire each other to think in different ways.

A sense of urgency - our products provide critical information to our customers in the moments that matter.

Inclusivity - we invite everyone into our design sandbox, because business success and great design require design thinking as well as collaboration.

Stewardship- great design implemented poorly is bad design. We're responsible for ensuring we're delivering the right experiences to our customers.

Humor & good spirit - We take our work seriously, but not always ourselves. We work hard and have fun with it at every opportunity.

Job Description

You will have the opportunity to contribute to the design and development of these cutting-edge solutions as part of our video security and analytics team. We seek problem-solvers who are eager to rise to the challenges of a continuously evolving technological industry, and those who want to make an impact on the safety of people and businesses globally.

We value:

* Insatiable Curiosity - always on the pursuit of new ideas and asking "what if…"

* Humility - no ego. There is no ivory tower of research and design. The only thing we own is a responsibility to inspire with our work.

* Diversity of thought - we create safe spaces for diversity of thought, background, and culture and we fill them with people we inspire each other to think in different ways.

* A sense of urgency - our products provide critical information to our customers in the moments that matter.

* Inclusivity - we invite everyone into our design sandbox, because business success and great design require design thinking as well as collaboration.

* Stewardship- great design implemented poorly is bad design. We're responsible for ensuring we're delivering the right experiences to our customers.

* Humor & good spirit - We take our work seriously, but not always ourselves. We work hard and have fun with it at every opportunity.

Responsibilities include:

* Planning and leading end user research to understand workflows, environments, needs, pain points, opportunities, and product experience issues.

* Disseminate research insights and findings to key business stakeholders including product designers, product managers, and business unit executives.

* Influence product strategy and priorities through driving a design-led, human centered approach to design, product development and innovation across design, product management and software development stakeholder organizations.

* Advance the practice of experience research by evolving research and dissemination methodologies, strategy, skills and tools.

Benefits and Perks:

As a full-time employee, you are eligible to receive a comprehensive benefits package which includes a competitive salary with full benefits including extended health, dental, vision, paid vacation and holidays, 401K, ESPP, eligible to participate in social responsibility events, etc.

Please include link to portfolio under "websites" when filling out the application

Post Covid-19, this role will require 50%+ domestic travel

Basic Requirements

* 7+ years professional experience in human centered experience research.

* Bachelor's degree in UX/Interaction Design, Anthropology, Sociology, Human-Computer Interaction, or related field or Masters degree in Design, Psychology, Anthropology, Sociology or related field.

Travel Requirements

Over 50%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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