Senior Market Researcher

Start Something Bold is a Front End Innovation firm based in Cincinnati, Ohio. Our business is focused on helping medical device manufacturers and healthcare technology companies bring new solutions to the market. We are passionate about improving patient care.

We're looking for a Senior Market Researcher to work on Healthcare Projects.

About Us

The Start Something Bold team is built of researchers, designers, and biomedical engineers with experience helping clients with research, innovation, and design. We're looking for a candidate who has an insatiable curiosity, enjoys working to solve complex problems, and thrives in an entrepreneurial culture to collaborate with our team and deliver the highest quality work.

Client Work (90% of the time)

Plan Research

• Define research objectives with the client
• Contribute to the selection of appropriate research approaches and methodologies
• Write clear discussion guides and generate assets needed for research

Conduct Research

• Perform secondary research to understand the landscape and competitors
• Identify users' pain points and challenges through research methods:
• Moderate in-depth interviews
• Observe stakeholders onsite in clinical environments

Synthesize Research

• Create insights which define unmet need and pain points
• Organize insights into themes
• Structure information into cohesive and organized findings
• Create visualizations of complex information to communicate findings simply

Present Findings

• Communicate research findings into stories that are easy to understand
• Build presentations that clearly articulate the comprehensive research findings
• Deliver findings to the core client team and their executive leaders

General (10% of the time)

• Contribute to the improvement of Start Something Bold's solutions and operations.

Key Background Requirements

Experience

The ideal candidate will have at least 3 years of experience working in a researcher or strategist role. This person must have experience:

• Moderating qualitative in-depth interviews with healthcare professionals
• Conducting observational research in healthcare environments
• Identifying unmet needs and defining desired outcome statements from research
• Using Stanford's Biodesign, Jobs-To-Be-Done or design thinking methodologies
• Presenting research findings to all levels of the organization, including CEO's, Presidents, and C-suite executives.

Personality Traits

The ideal candidate will have these traits:

• A strong character that builds the trust of our brand in the community and with clients
• Communicate with confidence and steadiness
• Adapts quickly to new situations
• Reflects on and learns from experiences, understands personal strengths and weaknesses, and how to work well with others around them
• Must be a self-motivated and hard worker
• Asks good questions, and is able to communicate and connect with a wide variety of people

Education

The ideal candidate may have a background in:

• Industrial Design
• Design Communication
• Biomedical Engineering
• Market Research
• Psychology
• Anthropology
• Journalism

Travel

Travel may be required domestically and internationally to support projects post COVID. The frequency and duration will vary based on the project schedule. The candidate must have a passport, driver's license, and be efficient at working in airport lounges.